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Senior Solutions Consultant

About Us

Swrve provides the market leading comprehensive marketing platform for enterprise companies to design, deliver and automate mobile interactions and campaigns that engage their users.  With deep analytic capabilities and sophisticated engagement tools on top of a real-time engine, Swrve is building the next generation of marketing technology.  Swrve combines today’s biggest technology trends—mobile, machine learning & digital marketing—to make it simple for marketers to delight their customers. Processing over twelve billion events daily, Swrve’s Mobile Engagement Platform helps enterprises maximize engagement and monetization by empowering marketers to deliver made-to-order mobile experiences to every customer.  Swrve provides a comprehensive set of mobile-first capabilities that include audience targeting, real-time segmentation, conversations, push notifications, in-app messaging, A/B testing, predictive models, real-time data orchestration, and rich analytics across all marketing channels.  Swrve is installed in hundreds of apps across industries, such as retail, online marketplaces, media and entertainment, travel and hospitality, sports, gaming, telecom and wireless, and financial services. Swrve’s customers and partners are leading brands, agencies, and technology companies—including The Guardian, Condé Nast, Ryanair, Emirates Airlines, Capital One, H&R Block, Telefonica, Cox Communications, Warner Brothers, Salesforce, Oracle, and Marketo.  

Swrve is private and venture backed, and is headquartered in San Francisco, California.  Swrve has offices globally with product management and engineering teams in Dublin, Ireland. Announced September 14, 2017, Swrve secured a $25M D Round.


Key Responsibilities

  • Partner with sales in the pre-sales process to understand customer requirements and provide sales support, and contribute to the development of sales strategies and setting of sales targets
  • Direct involvement with nearly all aspects of the defined sales process, including: Qualification, needs assessment, client requirements, mutual need-fit, product demonstration, dashboard access, Requests for Proposals, and technical and security integration know-how
  • Liaison with senior staff and team members to determine the range of goods and services to be sold
  • Create and conduct effective proposal presentations that identify and address customer key business issues and highlight proposed solutions
  • Carry out surveys and analyse customers’ reactions
  • Produce reports and recommendations concerning marketing and sales strategies for senior management
  • Take a company-wide / overall business view and a long-term view in seeking to develop business
  • Seek the support of Sales, Professional Services, Marketing, Product Management, Engineering, and Corporate Development to ensure meeting and exceeding customer expectations and to ensure business opportunities are fully exploited
  • Keep up to date with products and competitors
  • Travel required

Qualifications/Skills required:

  • Substantial experience in a technical sales support function at a marketing SaaS business.  Ideally significant experience in digital marketing, mobile analytics, and/or Saas technology implementations
  • Strong business acumen and understanding of sales processes.  Possesses exceptional track record supporting enterprise level software products and solutions.  Accustomed to six figure plus deal sizes and six month plus sales cycle
  • Success with enterprise class products and solutions marketed and sold to the Marketing line of business
  • Worked directly with customers on assessing needs and managing the RFP process
  • Experience with marketing cloud automation or marketing execution
  • Experience in data integration, data management, and data analysis to support marketing objectives
  • Experience with SQL, mobile development (iOS, Android, Phonegap, Unity, etc.), or comparable systems—comfortable with code
  • Experience in technology implementation delivery
  • Exceptional written, verbal and sales presentation skills.  Possesses superb communication skills and ability to interact with all levels of an organization
  • Strong skills collaborating and interacting with cross-functional teams focused on the enterprise
  • Has operated successfully in both large organizations and emerging growth companies.  Has successfully operated in a fast-paced corporate environment.  More entrepreneurial and fast moving
  • Prefer Bachelor Degree in Information Technology, Computer Science, Mathematics, or a related field 

Personal Attributes:

  • Organized and structured in approach
  • Recognized as highly intelligent, creative, and flexible
  • Entrepreneurial mind-set and risk profile
  • Highly self-motivated and self- driven
  • Intellectually inquisitive and constructively dissatisfied
  • Has energy, drive and motivation
  • High integrity

Core Competencies for all Successful Team Members:

  • Focus on Results
  • Be a role model for corporate vision, values and culture
  • Commercial Awareness: Couple a deep understanding of the market, understand and apply commercial principles in a broad way. Proactively seek new information on business trends and developments
  • Influencing and Winning Commitment: Demonstrate a clear ability to win commitment and influence people. Demonstrate the capacity to work well with other areas of Swrve to leverage your knowledge and resources for the benefit of customers and the business
  • Action Orientation / Results: Deal effectively with setbacks. Set goals for success.  Display urgency and enthusiasm.  Proactive in approach to work
  • Technical Skills: Demonstrate solid knowledge of relevant areas of expertise.  Have sufficient knowledge to be able to meet and exceed customer needs and to effectively work with technical resources (sales, product and support engineers)
  • Quality / Customer Focus: Show a clear commitment to success through meeting the customer need, based on a strong belief in and commitment to quality

Perks & Benefits:

In addition to competitive salaries, we provide amazing health benefits, help with the cost of commuting, reimburse fitness expenses, provide opportunities for volunteering in your community, and a lot more.

Location:

This role is a remote role covering the Eastern US.

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